Quantcast

North Charlotte Today

Thursday, October 31, 2024

VA reports increase in number of appointments at W. G. Hefner VA MC in September 2019

Shutterstock 112917010

W. G. Hefner VA Medical Center in Salisbury scheduled 197,325 pending appointments across its four locations in September compared to 195,726 the previous month, according to data collected from the U.S. Department of Veterans Affairs.

Of the total number of appointments, 179,446 had a wait time of 30 days or less (90.9%) and 17,879 appointments (9.1%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported wait times for new appointments at VA health care facilities were similar or better to wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 cautioning the VA's data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

Debra Draper, health care director at the GAO, told the House Veterans Affairs Committee new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who do not have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

W. G. Hefner VA MC Scheduled in September vs. August
LocationTotal Appointments Scheduled in SeptemberTotal Appointments Scheduled in AugustPercent change in number of appointments
Salisbury, NC (W.G. (Bill) Hefner Salisbury)60,98460,2381.2%
Kernersville, NC65,13365,210-0.1%
South Charlotte, NC62,07461,5980.8%
North Charlotte, NC9,1348,6805.2%
Source: U.S. Veteran's Administration

ORGANIZATIONS IN THIS STORY

!RECEIVE ALERTS

The next time we write about any of these orgs, we’ll email you a link to the story. You may edit your settings or unsubscribe at any time.
Sign-up

DONATE

Help support the Metric Media Foundation's mission to restore community based news.
Donate

MORE NEWS